Riviera Play Casino Review – Is It a Scam?
Do you want to try your hand at some slots that are a little different? Investigate the diverse selection of slot machines and other games available at this casino, which are offered by software providers like as Betsoft, Rival Gaming and Vivo gaming. This glamorous online casino caters to a diverse spectrum of punters, providing a downloaded and immediate play platform in languages such as English, Italian, and French – ideal for capturing the authentic Mediterranean Riviera atmosphere.
However, there are certain disadvantages to playing at this casino. The unverified nature of its reputation, as well as some negative customer evaluations, are the most significant of them. Still, with a diverse selection of incentives, this website makes an effort to attract new customers. In fact, new players may claim a total of €/£/$7,500 in incentives across their first three deposits, for a grand total of €/£/$7,500 in bonuses. More jaw-dropping casino welcome bonuses are hard to come by, and this one is certainly among the best.
Some People Are Concerned About Their Reputation
It was only in 2015 that this casino brand was formed, making it one of the more recent gambling websites to have appeared on the internet. As a result, there is nothing in the way of a reputation to be found behind this particular casino. The casino’s terms and conditions and page footer make no reference of any bigger holding corporation, which suggests that the casino is the main brand of a relatively unknown casino operator.
The list of nations that are prohibited from playing at the casino is another item that the casino fails to make plainly apparent. Consequently, if you reside in a nation such as the United States or Spain that has tightened its regulations on online gambling, we recommend that you contact the casino’s customer service staff before creating an account.
Despite the fact that this casino is relatively obscure, players may take some comfort in the fact that the website is established under the laws of Curacao and that it has a gaming license from the jurisdiction. This license is pretty well-known and regarded in the field of online betting, as it provides casino operators with appropriate rules for safety, fairness, and accountability, among other things. And if players believe that the casino is not adhering to these legal requirements, they may file a formal complaint with the appropriate licensing body for further investigation.
There have been a few complaints lodged about the casino on major online forums, to mention a few. Some of the bad comments include technical difficulties with the games, a lack of responsiveness from customer support, confusing bonus conditions, and missed payouts, among other things. An online casino was targeted by one customer who went so far as to request that the casino be banned. While we usually try to take customer feedback with a grain of salt (there are always two sides to every story), this is a particularly devastating claim to make against an online casino.
There is room for improvement in terms of customer service.
Customers have expressed dissatisfaction with the casino’s customer service in the past, and this has been one of the most common complaints received. Not surprisingly, considering the casino tends to present contradictory information about the operation hours of their live chat service, this is not surprising. The casino says in the “About Us” section that its customer service representatives are accessible 24 hours a day, seven days a week.
The live chat hours are listed as 9 a.m. to 6 p.m. GMT+1 from Sunday to Thursday and 9 a.m. to 5 p.m. GMT+1 on Fridays elsewhere on the site. This would imply that the chat function is unavailable in the evenings and on Saturdays, when the vast majority of players will be available to participate in casino games.
Slot Machines that are a little different
Even though this casino does not provide excellent customer service, the selection of slot machines in the gaming lobby is rather impressive. Neither a large number of games nor the hiring of the most talented software developers in the industry are necessary explanations for this phenomenon. Instead, this casino’s slot machine library has its advantages in that it includes games from a rather interesting game developer – Rival Gaming. This is a plus for players.
In spite of the fact that they have been in the industry since 2006 and have created more than 200 slot machines, Rival Gaming is far from being an obscure and unheard of company.
While they are a powerful software company, they are not as dominant in the e-gaming market as some other software companies, thus it is encouraging to see that Riviera Play has packed its website with Rival Gaming games such as Whale of Winnings, Golden Gorilla, and Gobbler’s Gold, among other titles. Those games are all classified as 5-reel video slots, but players can also find some good old 3-reel classics like Sevens and Bars, Fantastic Fruit, and Bust-a-Vault within the collection.
If you don’t feel like trying anything new, you will still be able to play some of your favorite slots at this casino. This is due to the usage of Betsoft software, a game developer that is quite well-known in the online casino circuit and is best known for its 3D games such as Gypsy Rose, Enchanted, and Greedy Goblins, among other titles. A progressive jackpot is available in the final of these games, with the potential for massive payouts.